Returns & Exchanges

At Condor, we stand behind our high-performance electronics with a hassle-free 30-day return guarantee. If your gear doesn't meet your expectations, we provide a seamless process to ensure you find the perfect tech solution.

1

Initiate Request

Log into your Condor account and select the item you wish to return from your order history to generate a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the electronic device in its original packaging with all included accessories, manuals, and cables to ensure full credit eligibility.

3

Ship the Item

Affix the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.

4

Inspection & Refund

Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing